Webster IRP 5100 Guide de l'utilisateur télécharger pdf (Page 97)

Troubleshooting Hardware

Troubleshooting TS Whiteboard Hardware

Problem Cause Solution

Green LED off No power Plug in the whiteboard

power cord and check

your power outlet.

Green LED blinking No communication with

the software

Make sure your computer

is on. Re-specify the port

for the whiteboard in

Webster (see “Establish-

ing Communication

between the Board and

Computer” on page 20).

Green LED blinking

rapidly

Power supply problem Unplug the whiteboard

power cable and plug it

back in.

Green LED very bright Whiteboard is being

touched

Make sure nothing is

touching or leaning

against the whiteboard.

Cannot establish

communication prop-

erly with the white-

board

COM port conﬂict Conﬁrm cable connec-

tions. Choose “Find

Whiteboard” in the Edit

menu to search for the

correct port. In Windows,

check the COM ports in

use by Webster for con-

ﬂict with other device

software. If you are using

a serial to USB converter,

make sure you install and

activate the software that

comes with the converter.

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Webster IRP 5100 Guide de l'utilisateur Page 97