Webster IRP 5100 Guide de l'utilisateur télécharger pdf (Page 103)

Troubleshooting Software

Problem Cause Solution

Some writing not

recorded properly

Insufﬁcient pressure

while writing on the

whiteboard (TS models)

Maintain ﬁrm, consistent

pressure while writing.

Multiple contact points on

whiteboard

Contact the whiteboard

only with the pen, stylus,

or eraser.

Improper eraser use For narrow erasures,

maintain ﬁrm, consistent

pressure. For wide era-

sures, place eraser ﬂat on

the whiteboard.

Pen not sufﬁciently lifted

between strokes

Make sure that you lift

the pen off the board

between strokes (charac-

ters, for instance).

Electronic interference Relocate the board.

Squeaking noise

while using a marker

Too much pressure Use less, but consistent,

pressure.

Communication error

message

Communication problem Check all cables and

restart Webster.

Check Webster’s port set-

ting (see “Establishing

Communication between

the Board and Computer”

on page 20).

In Windows, change Web-

ster’s COM port. On a

Macintosh, if applicable,

try using a different USB

adapter.

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Webster IRP 5100 Guide de l'utilisateur Page 103

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